Roomzilla Technologies, Inc. Privacy Policy

Effective May 25th, 2018, last update May 23rd, 2018,

This Privacy Policy describes how your personal information is collected, used, and shared when you visit the website (the “Site”) or start a service, either paid or unpaid (trial) at www.roomzilla.net (the “Service”).

PERSONAL INFORMATION WE COLLECT

When you visit the Site or use the Service, we automatically collect certain information about your device, including information about your web browser, IP address, time zone, and some of the cookies that are installed on your device. Additionally, as you browse the Site or use the Service, we collect information about the individual web pages that you view, what websites or search terms referred you to the Site, and information about how you interact with the Site or the Service. We refer to this automatically-collected information as “Device Information.”

We collect Device Information using the following technologies:

• “Cookies” are data files that are placed on your device or computer and often include an anonymous unique identifier. For more information about cookies, and how to disable them, visit http://www.allaboutcookies.org.
• “Log files” track actions occurring on the Site, and collect data including your IP address, browser type, Internet service provider, referring/exit pages, and date/time stamps.
• “Web beacons,” “tags,” and “pixels” are electronic files used to record information about how you browse the Site.
• “Tracking scripts” track your behavior within the Site or Service, it includes data such as IP address, estimated location, pages you browse within our Site or Service, Internet Service Provider, referring/exit pages, and date/time stamps, interactions with Roomzilla staff.

The behavior tracking is anonymous up until you provide your email address and/or name when it becomes associated with your anonymous profile and the historic data we gathered about your activity using “Cookies”

Additionally when you start using the Service, we collect certain “Personal Information” from you, including your name, email address, company name and optionally billing details of your company or your phone number. When you use the service we also store information about the reservations you make. Apart from name and email, this information includes the location, date, time and claimed purpose of the meeting. In order to fully use the service you only have to provide a relevant email address. Other reservation details can be random.

HOW DO WE USE YOUR PERSONAL INFORMATION?

When you visit the Site or use the Service we use the Personal Information to:

• To provide the services and personalize user experience - especially facilitate the usage of Site and Service by using Cookies to remember settings and preferences of the users; send automatic notifications from the system informing you about your activity (e.g. creating a reservation).
• For research and analytical purposes - especially to optimize the Site, track traffic, analyze user behavior to be able to provide a better experience to our users,
• To stay in touch with you, especially inform you about product updates, provide assistance, inform about offers and promotions, as well as drive engagement with the Site or Service which includes but is not limited to automated email marketing, chat messages, onboarding email sequences.
• For security purposes, especially to be able to identify abuse of the systems or potential breaches.
• Other consensual uses, not listed above, where we explicitly ask you for your personal data, stating what is the purpose of their use.

SHARING YOUR PERSONAL INFORMATION WITH THIRD PARTIES

We work with third parties to improve our product or support our operations as well as parties which provide consulting, sales, technical, support and/or managerial services. We always make sure that the third parties comply with our data protection policies and we only share the information that is required to provide a specific service.

Finally, we may also share your Personal Information to comply with applicable laws and regulations, to respond to a subpoena, search warrant or other lawful request for information we receive, or to otherwise protect our rights.

YOUR RIGHTS

If you are a European resident, you have the right to access personal information we hold about you and to ask that your personal information be corrected, updated, or deleted. If you would like to exercise this right, please contact us through the contact information below.

Additionally, if you are a European resident we note that we are processing your information in order to fulfill a contract we might have with you (for example if you use the Site or Service), or otherwise to pursue our legitimate business interests listed above. Additionally, please note that your information will be transferred outside of Europe, specifically to the United States where our company’s legal seat as well as operating centers of some of our third-party partners are located.

DATA RETENTION

When you start using the Site or Service, we will maintain your Personal Information for our records unless and until you ask us to delete this information.

CHANGES

We may update this privacy policy from time to time in order to reflect, for example, changes to our practices or for other operational, legal or regulatory reasons.

CONTACT US

For more information about our privacy practices, if you have questions, or if you would like to make a complaint, please contact us by e-mail at team@roomzilla.net or by mail using the details provided below:

One Broadway, Cambridge, MA, 02142, United States